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FAQ

  • What are your shipping times?
    We offer standard shipping with an estimated delivery time of 14-21 days. Once your order is shipped, you will receive a confirmation email with tracking information.
  • Do you ship internationally?
    Yes, we ship to many countries worldwide. Shipping times and costs may vary depending on the destination. Please refer to our Shipping Policy for more details.
  • How do I track my order?
    Once your order is shipped, you will receive a confirmation email with tracking information. You can use this information to track your order on our website or through the carrier’s website.
  • Do you offer gift cards?
    Yes, we offer gift cards that make the perfect gift for any occasion. You can purchase them on our Gift Card page, and they are available in various denominations.
  • Where are you located?
    Our headquarters are located in Israel, but we ship our products worldwide. Please visit our Contact Us page for more details.
  • What is Terrarium?
    Terrarium is a home decor brand dedicated to offering sustainable and stylish products made from natural materials. Our mission is to bring the beauty of nature into your home while promoting eco-friendly living.
  • How can I stay updated on new products and promotions?
    You can stay updated by subscribing to our newsletter, following us on social media, and regularly checking our website. We frequently share updates, promotions, and new product launches.
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